How to Hire with Riviera Hire

Equipment Reservation Process:

Please give us a call, our contact details are at the bottom of the page.
Alternatively complete the form on the product page. Until you receive a confirmation email from us the booking is pending.
PLEASE NOTE: With some high demand popular items we may require a $100.00 credit card deposit to make a booking.

Our Cancellation Policy:

Should your circumstance change we are happy to offer a full refund on the provision we are given 24 hours or more notice.

Our requirements from you when you collect the equipment or if we deliver to you.

Current drivers’ licence.

Deposit and Payment:

Visa, Mastercard: The hire charge (minimum 1 day).
EFTPOS card: The hire charge (minimum 1 day) PLUS one extra day’s hire charge as a deposit.
Cash: We will accept cash.

Weekend Hire:

Saturday morning from 7:00am to Monday morning 7:00am sharp.
If the required equipment is available on Friday after 4.00pm we are more than happy for you to pick it up earlier.
Additional charge will apply if the equipment is not returned on time.

Our weekend hours are Saturday 7:00am – 12:00pm and closed Sundays.

Should you need to contact us out of hours due to equipment failure please call 0400000000.

Day Hire / Weekly Hire / Long Term Hire

Yes we offer all of these, please contact us to book your Plant and Equipment.


OUR DAMAGE WAIVER & THEFT:

7 DAMAGE WAIVER:

7.1 The Fee includes a damage waiver premium unless otherwise agreed in writing.
7.2 If the Fee does include the damage waiver premium, Riviera Hire Pty Ltd will waive the cost of repairs or replacement of the Hire Equipment only in respect of accidental damage on payment by the Customer of $550 inclusive of GST or 10% of the repair or replacement costs, whichever is greater.
7.3 Damage Waiver is not available for damage or loss due to water damage.

8 THEFT:

8.1 If the Fee includes the damage waiver premium and the Hire Equipment is stolen from the Customer during the Hire Period and the theft occurred by forced entry to the Customer’s premises, then if a police report is provided to Riviera Hire Pty Ltd within 24 hours of the theft and the police report states that the theft occurred by forced entry, Riviera Hire Pty Ltd will waive the cost of replacement of the Hire Equipment on payment by the Customer of $550 inclusive of GST or 10% of the replacement cost, whichever is greater.
8.2 For the avoidance of doubt, the Customer will be liable for the full replacement cost of the Hire Equipment if the Hire Equipment is stolen and clause 8.1 is not complied with.

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  • 16 McMillan Street
  • Bairnsdale, Victoria
  • (03) 5152 5210
    AH: 0429 552 529
  • This email address is being protected from spambots. You need JavaScript enabled to view it.

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